Terms of service

Service Policy for DHI GROUP HR LTD

Effective Date: July 20, 2024

DHI GROUP HR LTD (hereinafter referred to as "DHI GROUP HR," "we," "our," or "the Company") is committed to delivering high-quality human resources services and ensuring transparency in our operations. This Service Policy outlines the services we provide, how we handle client information, and the standards we adhere to in compliance with relevant regulations, including 10DLC requirements.

1. Services Provided
DHI GROUP HR offers a range of human resources services, including but not limited to:

Recruitment and Staffing: Assisting with the recruitment and placement of candidates in various roles.
Employee Benefits Administration: Managing employee benefits programs, including health insurance, retirement plans, and other perks.
Payroll Services: Handling payroll processing, tax deductions, and compliance with wage regulations.
Training and Development: Providing training programs and professional development opportunities for employees.
Compliance and Risk Management: Ensuring adherence to employment laws and regulations and managing HR-related risks.
Consulting Services: Offering expert advice on HR strategy, organizational development, and employee relations.
2. Client Information Handling
We are committed to protecting the privacy and confidentiality of your information. We handle client and employee information with the utmost care and in accordance with applicable laws and regulations. Our practices include:

Confidentiality: All information provided to us is treated as confidential and used solely for the purpose of delivering our services.
Data Security: We implement appropriate security measures to protect your data from unauthorized access, loss, or misuse.
Compliance: We adhere to all legal and regulatory requirements concerning data protection and privacy.
3. Communication and Notifications
We use various communication channels to keep our clients informed about:

Service Updates: Changes or updates to our services or policies.
Important Notices: Information regarding compliance, operational changes, or other significant matters.
Marketing Communications: With your consent, we may send marketing materials related to our services. You can opt out of receiving such communications at any time.
4. Feedback and Complaints
We value your feedback and are committed to addressing any concerns you may have. You can provide feedback or file a complaint by:

Email: [email protected]
Mail: DHI GROUP HR LTD, 1312 17th Street, Suite 1384, Denver, CO 80202, US
We will review your feedback and complaints promptly and take appropriate actions to resolve any issues.

5. Service Modifications and Termination
Modifications: We may update our services or policies from time to time. We will notify you of significant changes that affect your use of our services.
Termination: Either party may terminate the service agreement with proper notice as outlined in the terms of service. Upon termination, we will ensure the secure handling and return of any client data.
6. Compliance with SMS Terms Regulations

DHI GROUP HR may send SMS messages to clients and users for purposes related to account updates, customer care, monthly polls, and occasional marketing content.

a. Product Description
You may receive account-related messages including but not limited to:

Customer service and support updates
Monthly surveys or polls
Promotional or marketing messages related to our services

b. Message Frequency Disclosure
Message frequency will vary based on your interaction with our services, but you can generally expect between 2 to 6 messages per month.

c. Message and Data Rates Disclosure
Message and data rates may apply. Please check with your mobile carrier for details on your plan and charges.

d. Customer Care Contact Information
For assistance or more information, you can reach us at:
📧 Email: [email protected]

e. Opt-Out Instructions
To stop receiving SMS messages from us at any time, simply reply STOP to any message. You will receive a confirmation that you have been unsubscribed. To rejoin, you may text Yes.

Thank you for choosing DHI GROUP HR LTD. We look forward to supporting your human resources needs.